Questions

Adults aged 21 or older, shipping to an address in the United States where we are able to deliver tobacco. We ask for your date of birth at checkout.

Our cigars are sold online by the box, and as taster packs. Where a size is also offered in smaller formats, you will see the choice on its page. Members of the Jamastrán Society receive a selection of individual cigars with each delivery.

Yes. All of our brands are in the shop, and new brands are arriving soon. Smaller runs such as Black Cat, CSB Vintage and the White House Presidential Chef Series are available by enquiry. Tell us the line and size and we will reply with pricing and availability.

Write to us as soon as possible with your order number. If the order has not shipped, we can change or cancel it and refund you in full.

New subscribers to The Cabinet Letter receive 10% off your first order. Enter your code in the order summary at checkout. One code per order.

Yes. At checkout, tick “This order is a gift”, add a message for the card, and we can leave prices off the packing slip. The recipient must be 21 or older.

Yes: a 30-day money-back guarantee. If you are not completely satisfied, contact us within 30 days of delivery and we will refund you. See Shipping and returns.

A way to try before you choose a box. Take one brand in all of its sizes, or one size from every brand that makes it. Every taster pack is in the shop.

The law requires us to verify that buyers of tobacco products are 21 or older. We check your date of birth at checkout and keep only the result of the check with your order.

Standard delivery: 3 to 5 business days, $15, complimentary over $250. Express delivery: 2 business days, $35. See Shipping and returns for details.

Some states restrict the delivery of tobacco products. If we cannot deliver to your state, it will not be selectable at checkout. States we cannot currently ship to: none at present.

Not at present. For international enquiries, please write to us.

Choose a tier and a rhythm, every month or every two months. You are charged for your first delivery when you join, then automatically on the same rhythm until you cancel.

Online, at any time, from Manage membership. Enter your email and we send a secure link; one click cancels. Cancelling stops all future charges and deliveries. Deliveries already paid for still ship.

Yes. Use the same secure link to change tier, which applies from your next delivery, or to ask us to skip your next one. We confirm every change by email.

Yes. Join with the recipient’s delivery address, and write to us so we can include a card. The recipient must be 21 or older.

EGO Black is produced once a year. Society members, then those on the allocation list, are offered boxes before the public release.

The cigars are pressed together in the box as they age, which gives them square shoulders and, in our experience, a fuller flavor. Each brand’s page says whether it is box-pressed or round.

Every cigar is aged a minimum of two years before it is available for purchase. Most of our lines are aged over ten years.

Keep them in a humidor at around 65 to 70% relative humidity and 65 to 70°F, away from direct sunlight. Kept well, a box will rest and improve for years. If you do not have a humidor yet, keep the box closed in its cellophane in a cool, dark place and smoke within a few weeks.

Try the cigar finder. For a gentle start, the CSB in its Ecuador Connecticut wrapper is mild to medium. For the full character of the house, EGO Black.

Our tobacco grows on our own farms in Jamastrán (Obraje, Honduras) and in Nicaragua. The cigars are rolled by hand in our own factory in Estelí, Nicaragua, under the Omega Tabacos name. We are a family business: Felix Assouline and his son, Simon.

Major credit and debit cards, processed securely by Authorize.Net.

Your card number is encrypted in your browser by Authorize.Net before it leaves the page. It never reaches our servers and we never store it.

When you place your order. Society members are charged when they join, then on each delivery date until they cancel.

We use it to fulfil your order, verify your age and, if you ask us to, send The Cabinet Letter. We do not sell your personal information. Read the privacy policy.